About Keepfiling


We at Keepfiling strive to bring you the best Archival Safe and Acid Free document sleeves for office organizing, art storage or scrapbooking. From thick heavy duty quality to standard weight, we want our clear plastic pages to be the best solution for your everyday organizing and filing needs. This for many years to come. Being that we focus 100% organization accessories and binder organization, we have the ability to offer new and special size storage sleeves. Look through our size listing and you will find many unconventional formats. In addition to standard and odd sizes pre-punched pocket, we also offer file jackets, DVD holders, CD sleeves, business card

We only supply quality products that live up to a standard we would use ourselves with one exception, which has been clearly highlighted as it is not a product we carry with pride.

At the bottom of our website you will find links for more information on polypropylene and acid free archival safety, as well as information on other issues to lookout for when purchasing scrapbooking storage pages or file jackets for school, home, or office as an educated consumer.

We offer our own uniquely designed Keepfiling binder collection and a selection of organizing accessory that is not available from the local big box retailer or office product super store. However, the binder accessories you will find at the super store.

How to cONTACT US

Live Chat (AI-Powered, 24/7) 

Our AI live chat is available anytime and can answer about 95% of all questions, including technical details like product sizes and dimensions if you provide the item number. If the AI can't resolve your issue, you can leave a message, and we will respond by email within 24 hours or less when the answer on hand.. Just click on the green icon in the lower right corner and you are on your way for easy help. Just ask your question. 

Preferred Contact Method: Email

For questions about current stock, incoming shipments, or warehouse availability, email is the best way to get accurate and timely information.

Order Tracking
Track your orders by logging into your account or using the automated tracking email you received when your order shipped. If you ordered as a guest, please email us to get your tracking number.

Technical Questions
Email is ideal for technical inquiries because you can send drawings or photos to help us provide clear answers.

Returns
Please email us first for returns. We will provide return instructions and your RAN (Return Authorization Number).

Additionally

Any other questions: . 



Within 1 hour or immediately you will receive answer to your question during regular work hours Monday to Friday (central time) when we have the answer on hand. We will always answer you within 24 hours.

Phone Support

We do recommend that you send us an e-mail. It is often faster and easier as we can return your e-mail with links and photos to provide a better answer your question. It is also faster when tracking orders. 

If you for some reason can not e-mail us you are welcome to send a fax, text message (SMS) or give us a call at:


Please note we are NOT a retail store. Products can only be purchased over the internet.

Keepfiling

(street address - see below)

Highland Park, IL 60035

U.S.A.

Please do NOT return products to the above address. It is not our warehouse address. Always request a RAN number (return authorization number) before returning any packages. See returns.


Have a wonderful day and thanks for visiting us.