Frequently Asked Questions
Find your answers here.
Has my order shipped ?
If you place an order as a guest, you are welcome to send us an email and we will be happy to forward the tracking information, as well as answer any questions you may have.
How do I create an account ?
We recommend all new customers create an account as it allows easy online order tracking, faster checkout on future purchases, and registered users will receive special promotions.You can up out of this upon signing up.
Returning customers are reminded to login to their account prior to checking out.
How do I edit my account information ?
Sign in to your account and follow any on page instructions to edit account information.
Why is my Shopping Cart not working ?
1. On the top menu bar, click 'Tools' then 'Internet Options' (You may have to hit the 'ALT' key to see the menu)
2. In the Internet Options dialog box, select the 'Security' tab at the top.
3. Click on the green check mark labeled 'Trusted sites' underneath.
4. Now you will be able to click on the button 'Sites'.
5. Make sure Require server verification at the bottom is not checked.
6. In the box under 'Add this Web site to the zone:' type keepfiling.com and click 'Add'.
7. Click 'OK' and then 'OK'.
1. On the menu at the top, Select Tools then Options. (You may have to hit the 'ALT' key to see the menu)
2. Click the Privacy tab.
3. In the History section, select 'Use custom settings for history'.
4. Click the 'Exceptions'.
5. In the section 'Address of web site:' type keepfiling.com
6. Click 'Allow'.
7. Click 'Close'.
1. Click the icon in the upper right. (3 horizontal bars)
2. Click 'Settings'.
3. Click 'Show advanced settings...'.
4. Under Privacy, click 'Content settings...'.
5. Under Cookies, click 'Manage exceptions...'.
6. In the box under 'Hostname pattern', type keepfiling.com.
7. Make sure the 'Allow' is selected under 'Behavior'.
8. Click 'Done' twice and close settings tab.
Still having trouble? Your firewall software security is probably set on high and blocking cookies. You can decrease the security level or check your documentation and add keepfiling.com as a trusted site.
Which credit cards do you accept ?
PRICING, TAXES AND BILLING
Is the price per sheet or per box / pack ?
Do I have to pay sales tax ?
How much is shipping ?
We have a 30 Days Money Back Guarantee. For more information click here